Same day repairs, pick a location to book

About our Workshop

A place where many years of experience, knowledge and passion for cargo bikes and bikes of all kinds eagerly awaits yours. Our mechanics will provide you with a rough quote prior to any work. Our labour charges do not include parts. All our services come with 3 months warranty.

Book your service online

The workshop is typically booked about  one week ahead, this will be slightly longer in peak times of the year such as in spring and after the summer holidays. You can also arrange your service via email or phone but online is instant.

General service is the most common type of service, we recommend this to be done once a year. Use Basic service if you thing your bike only needs a tune up and no major repairs. Other service is simply a one hour slot, use this if you have a specific issue you would like us to work on. First service is reserved for newly purchased bikes only.

Dropping of your bike

We aim to do all repairs at a scheduled time, please be on time as any delays will have a knock on affect on other customers’ services. Similarly we aim to finish the repair of your bike on time but due to the nature of our work this is not always possible. We will call you on your mobile to inform you of any delays so please be sure you are reachable.

Experienced mechanics

Apart from cargo bikes we service all other types of bikes such as electric, dutch, hybrids, folders, road and so on.  We diagnose, repair and stock parts for E-bike motors from Shimano, Azor, Bafang, Yamaha, Brose, Pendix, Bosh, Promovec and more. Hydraulic, drum or roller brakes, internal hub gears, wheels are the kind of things we fix on daily basis.  Our shop is located near the city centre, walking distance from Euston, West End, Camden, Regents park, Marylebone or Primrose Hill.

Picking up your bike

All of our repairs are done the same day, we assume you will collect your bike same day too. We can store your bike up to 24 hours but please let us know. See below the expected durations of individual services.

General service 2.5 hours

Basic service 1.5 hours

Other service 1.5 hours

First service 30 – 40 minutes

Emergency repairs, bike recovery

For emergency repairs, we are able to arrange a pickup of your bike anywhere in London with as little as 10-20 minutes’ notice. This is a paid service but may be well worth the money in some circumstances. The repair itself may not be done on the day but we will do our very best to fix your bike as soon as we can.

• Front £9 + tube
• Rear £12 + tube

No booking needed, just walk in.

Firstly

This is a recommended annual service for any bike used on regular basis.

What’s included?

• Bearings (BB, hubs, headset checked, adjusted)
• Brakes (serviced, pads and cables replaced if necessary)
• Gears (cleaned, adjusted, der hanger checked/aligned)
• Transmission parts (chain, cassette, chainrings checked and replaced if necessary)
• Wheels (alignment, spoke tension, rim braking surface checked)
• Stem and seatpost (removed, cleaned and greased to prevent from rust and seizing in the future
• Tyres (inflated, checked for wear and tear)
• Safety check (includes check of frame, headset, hub and bottom bracket bearings, accessory fittings, crank-set, pedals, handlebar, etc)
• Quality check (test ride)

Our standards

• Bearings (BB, hubs, headset – all bearing units should spin freely and have no play, sealed bearing replacement for additional charge)
• Cables (should operate smoothly and must not be frayed)
• Gears (clean and safely engaging in all gears)
• Brakes (provide sufficient stopping power)
• Wheels (aligned and have suffifient tension, rim or hub replacement for additional charge)
• Accessories (are fitted correctly, all fittings are tight, lubricated or threadlocked)
• Tyres are inflated
• Your bike is clean (does not include the inside of cargo box, extremely dirty bikes can be cleaned for additional charge)
• Your bike is safe to ride and fully functional

Firstly this service gives you a full report on the condition of your bike. Next we will set up your bike as much as possible without replacing any major parts.

What’s included?

• Brakes (cleaned, adjusted)
• Gears (cleaned, adjusted, der hanger checked/aligned)
• Transmission parts (chain, cassette, chainrings checked – included in report)
• Wheels (quick alignment, spoke tension checked – included in report)
• Tyres (inflated, checked for wear and tear – included in report)
• Safety check (includes check of frame, headset, hub and bottom bracket bearings, accessory fittings, crank-set, pedals, handlebar, etc – included in report)
• Quality check (test ride)

Unfortunately we do not offer call out repair mechanics. We can arrange an Addison Lee courier to collect your bike and bring it to our shop, this usually costs around £60 each way if you are based in London.

Repairs within M25 can also be carried out by our mobile mechanics partner Cycledelik. To book your service with Cycledelik online visit https://booknow.appointment-plus.com/3j69cmp8/ or alternatively book by text using a mobile phone please text CYCLE to 66777.

We stock almost every single part for all our brands, from tiny bolts / rivets to replacement frames. Please browse our spares section, if you don’t see what you are looking for please contact us.

• Punctures … 10-20 minutes
• Basic service … 60 – 90 minutes
• General service …  2 hours

We aim to do all small repairs (punctures, adjustments) while you wait and most other services within 24 hours. In busy periods this may stretch to few days. Ordering parts within UK usually takes 1-3 days. Orders from other countries will take longer, we suggest to order in advance and schedule service for when the part is due to arrive.

Our prices should give you an idea what costs to expect, however each job does require individual approach and the time it takes vary. We will always provide you with a quote prior to the service to make sure it also suits your budget.

1. Keep your tyres inflated
2. Keep your chain lubricated
3. Get it serviced on regular basis

Fabric stain remover and a cloth works best for us. Washing machine will do the job but will also compromise the waterproofness. Outdoor clothing sprays can be used to fix this problem.

Arches can be bent back to their original shape many times before breaking.

There are 3 valve types found on bicycles Presta, Schrader (car) and Woods. Woods and Presta are common, Woods valves are frequently used in Netherlands and Denmark. Most pumps are adjustable and will work with all 3 types. We recommend to use larger pumps for bigger volume tyres. We stock a suitable range of pumps which can be found in shop / accessories / other

Yes. It is important to have your bike serviced 4-10 weeks after your purchase, to ensure that it has bedded in well.

Size of your tyre can always be found on the side wall of your tyre. Some of our bikes are listed below.

Christiania tricycle – 24